Boy or Girl ?
# Refund Policy
Last updated: 12. 09. 2026
This Refund Policy applies to purchases of paid licenses for the **Boy or Girl ?** mobile application.
## 1. General Principle
We want customers to receive the license and functionality they purchased.
Nothing in this Refund Policy limits or excludes any mandatory consumer rights that apply under the laws of the customer's country.
Where applicable law provides a right to cancel, withdraw from or obtain a refund for a purchase, that right remains unaffected by this Policy.
## 2. Digital Licenses
Boy or Girl ? paid licenses provide time-limited access to additional calculation features of the Application.
The available licenses may include:
**Standard License – 183 days**
**Premium License – 365 days**
The exact license, price and applicable taxes are displayed during the purchase process.
## 3. Statutory Withdrawal Rights
For customers who have a statutory right of withdrawal, the applicable withdrawal period and conditions are determined by the laws governing the transaction.
Where the law permits immediate performance of a digital service or delivery of digital content before the end of the withdrawal period, the customer may be asked during checkout to expressly request immediate performance and acknowledge the applicable consequences concerning the right of withdrawal.
Any such consent will be obtained through the applicable checkout process.
Where applicable law provides a continuing withdrawal or cancellation right, we will respect that right.
## 4. Refund Requests
If you believe that you are entitled to a refund, please contact us at:
rockim@mail.com
Please include, where available:
* the email address used for the purchase;
* the license ID;
* the date of purchase;
* the purchased license;
* the reason for your request.
Please do not send complete payment card numbers, security codes or passwords.
## 5. Faulty or Non-Working Service
If a purchased license does not work as reasonably described, please contact us.
We will make reasonable efforts to:
1. investigate the problem;
2. correct technical problems where possible;
3. restore access to the purchased license; or
4. provide an appropriate remedy where required by applicable law.
If the purchased digital service cannot be provided or cannot be brought into conformity within the period required by applicable law, you may have additional statutory remedies, including a price reduction or refund.
## 6. Accidental Purchases and Duplicate Purchases
If you accidentally purchase the same license more than once, please contact us as soon as possible.
Duplicate transactions will be reviewed individually. Where a duplicate purchase is clearly identifiable and applicable law does not require otherwise, we may refund the duplicate transaction.
## 7. Refunds for Unused Licenses
If a license has not been activated or used, please contact us promptly.
We may provide a refund for an unused license where appropriate, subject to the payment provider's procedures and applicable law.
## 8. License Activation or Use
Once a paid license has been activated or used, refunds are subject to applicable statutory consumer rights, the nature of the purchased service and the circumstances of the request.
We do not guarantee voluntary refunds for a change of mind after the purchased service has been used, except where such a refund is required by applicable law.
## 9. Payment Provider / Merchant of Record
Payments may be processed by a third-party payment provider or Merchant of Record identified during checkout.
Where the payment provider is responsible for processing refunds, a refund may be issued through the original payment method used for the purchase.
The processing time for a refund may depend on the payment provider, bank or payment method.
## 10. Taxes
Where a refund is issued, applicable taxes associated with the refunded transaction will normally be handled together with the refunded amount in accordance with applicable law and the procedures of the payment provider or Merchant of Record.
## 11. Contact
For refund requests or questions concerning a purchase, contact:
rockim@mail.com
Website:
https://www.afrodias-music.com/Boy-or-Girl-EN.html
Please do not include payment-card numbers, passwords or other unnecessary sensitive information in your request.
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